Terms & Conditions (B2B)

1. Quotations & Orders. Quotes are subject to stock availability and valid for 48 hours. Orders are confirmed upon FCR’s written acceptance. A binding contract forms upon order confirmation.

2. Pricing & Payment. Prices exclude VAT, duties, and shipping unless stated. Payment is due prior to dispatch, unless credit terms are approved in writing. FCR may suspend deliveries for overdue accounts.

3. Delivery & Title. Delivery is per agreed Incoterms. Risk transfers upon delivery/collection. Title to goods remains with FCR until payment is received in full.

4. Inspection & Claims. Claims for shortages or damages must be made within 48 hours of delivery with photographic evidence. See our Returns Policy for details.

5. Warranties. FCR warrants goods conform to their description. All other warranties, express or implied, are excluded to the fullest extent permitted by law.

6. Intellectual Property. The buyer may not alter or remove trademarks or branding. The buyer is responsible for ensuring goods can be legally sold in their destination markets.

7. Compliance. The buyer must comply with all applicable laws, including import regulations and sanctions. The buyer is responsible for all local market compliance in destination markets (labelling, registrations, safety). FCR will provide available documentation (MSDS, COO) where applicable.

8. Limitation of Liability. FCR’s aggregate liability is limited to the price paid for the goods in question. Consequential or indirect losses are excluded to the extent permitted by law.

9. Force Majeure. FCR is not liable for events beyond its reasonable control (including supply disruptions, strikes, transport incidents, regulatory actions).

10. Governing Law. These terms are governed by the laws of England & Wales and the English courts have exclusive jurisdiction.